The Warehouse has been announced as a finalist in the Enterprise category in this year’s IBM Kenexa Best Workplace Awards. It’s New Zealand’s largest and longest-running survey of employee engagement with over 36,000 employees from 210 organisations participating in this year’s survey with 50 workplaces achieving finalist status. The Warehouse’s placement as a finalist is based on the positive results of our annual engagement survey of which 93.4% of our team completed this year.
Our annual engagement survey allows team members to express how they feel about working at The Warehouse. Simon Turner, The Warehouse CEO explains why the survey is important, “It allows us to build on the great things we already do and ensure our team, structures and ways of working are fit for the journey. It is wonderful to be recognised externally, but even more important is that this nomination reflects our people centred culture and the way our team supports each other every day.”
The results of this year’s IBM survey showed that intra-team collaboration is working well in workplaces around New Zealand, with an increase of employees reporting a common sense of purpose. The use of social tools is a growing trend, allowing employees to share ideas more freely. At The Warehouse, team members use Yammer, a social networking platform which is used for private communication within the organisation. It’s a great way for everyone to share ideas, announcements and special events and creates a sense of belonging and collaboration. Brainwaves is another tool used at The Warehouse which allows over 8000 employees to make suggestions and share ideas with their lead team, encouraging everyone to get involved and make changes.
New Zealand employees also expressed the importance of feeling rewarded for their work and commitment to their organisation. They reported that pay and benefits in their organisation are fair, and that feeling valued leads to higher engagement. Here at The Warehouse, team member benefits are an important element in creating our people-focused culture, while showing our commitment to the wellbeing of our team. Benefits and rewards such as a paid birthday off, our Team Discount, long service recognition and community involvement are just some of the reasons that The Warehouse is such a great place to work. Simon discusses the importance of maintaining a healthy work-life balance, saying, “If we are happy in what we do, this comes across to our customers and helps make The Warehouse a great place to shop too.”
Feedback and involvement are other important factors expressed by New Zealanders in the survey, which showed an increase in feedback and encouragement from managers. Team members who feel heard are much more likely to feel engaged in the workplace, so encouraging involvement and providing feedback and recognition is an important process at The Warehouse. This is one of our ways to help everyone develop their career, as we strongly support team members to achieve mastery in a particular role, skill area or discipline. At The Warehouse annual conferences, awards are given to outstanding team members along with recognition for long service. Weekly team huddles are also a great way to acknowledge team members’ hard work and achievements.
Along with winning Retailer Employer of the Year for the past four years, being a finalist in IBM Kenexa’s Best Workplaces emphasises how committed The Warehouse is to create a people-centred culture that sets us apart from other New Zealand businesses. If you are interested in working for a company that values it’s people and works hard to ensure that they are engaged, check out our careers website to see what positions are available.